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Privacy Policy

Privacy Policy

Effective date: October 01, 2018

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data and the choices you have associated with that data by Nise Tech Inc. ("us", "we", “Nise”, “Nise Tech” or "our") when you use our website, mobile applications, our connected cooking products such as the Nise Wave (“Wave”, or “Connected Devices”), and our other products and Services (collectively, the “Services”), or when you otherwise interact with us.

We use your data to provide and improve our Services. By using our Services , you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Information Collection And Use

Types of Data Collected

We collect several different types of information for various purposes to provide and improve our Services to you. While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). The types of information we collect include your name, email address, phone number, billing address, shipping address, geolocation information,  information you store on our Services, photographs, videos, social media usernames, cookies and usage data, mobile device identifiers, and any other information you choose to provide.

Information We Collect Automatically

We may also automatically collect information that you provide us. For example, whenever you request information from us, purchase or register a product, submit a rebate form, create an account with us, sign up for newsletters or our email list, use our Services, submit a rating or review, participate in a survey or promotion, communicate with us via third-party social media sites, or otherwise contact us

This data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Services  by or through a mobile device, this data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data. When you connect our Connected Devices to our Services we also collect information about the devices used to control those Connected Devices.

Transaction Information

We collect information about the transaction, when you make a purchase or return, such as product details, the transaction amount and the date of the purchase/return. We do not collect or store payment card information, such as credit card numbers. For more information about how that information is collected, processed and stored, please refer to our payment processor’s privacy policy and terms.

Information Collected with Your Use of Connected Devices

When you connect the Wave to our mobile application, Wave will automatically link to your Nise account. When you connect Wave to a Wi-Fi network, we collect information about the network, such as signal strength. We collect information about your use of Wave, including what and how you cook, as well as your cooking and recipe preferences. 

We also collect data from Wave’s sensors and components, such as bath temperature, total run times, and pump speed. Some technical and usage information is also saved on Wave.Please see “Use of Information” below to understand how we use this data.

For information about de-linking your Connected Devices from your Nise Tech account, please see “Your Choices” below.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are pixels, beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for help identify and prevent security risks. 

For more information about cookies, visit www.aboutcookies.org.

Information We Collect From Other Sources

Information You Provide Through Social Media

You may also be given the option to link to your Facebook or other social media account through the Services. When you do, we may automatically receive certain information about you based on your registration and privacy settings on those third party Services. This may include, but may not be limited to, name, user name, demographic information, updated address or contact information, location, interests, and publicly-observed data, such as from social media and online activity.

Information You Provide about a Third Party

If you send someone else a communication from the Services, such as sending an invitation to a friend, the information you provide (e.g., name, e-mail address) will be used to facilitate the communication and will not be used for any other marketing purpose, unless such person registers with us or becomes a customer, we obtain consent from such person, or we explicitly say otherwise at the point of collection.

Use of Data

Nise Tech Inc. uses the collected data for various purposes:

  • To provide and maintain the Services
  • To notify you about changes to our Services
  • To allow you to participate in interactive features of our Services when you choose to do so
  • To provide customer care and support
  • To link or combine with information we get from others to help understand your needs and provide you with better service

  • To use your data in an aggregated non-specific format for analytical and demographic purposes

  • To provide analysis or valuable information so that we can improve the Service

  • To monitor the usage of the Services

  •  To personalize and improve our Services and provide tailored advertisements, content or features to you 

  • To Communicate with you about products and  services

  • To detect, prevent and address technical issues

  • To Detect, investigate and prevent fraudulent transactions and other illegal activities, and protect the rights, property and safety of Nise Tech and others

  • and As described to you at the point of data collection.

 

Transfer Of Data

Your information and data may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Nise Tech Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Specific information to citizens of the EU/EEA with regard to international transfers

Your information may be transferred to a country outside of the EU/EEA which may not provide the equivalent level of  data protection as the EU/EEA. We provide appropriate safeguards and protections for such cross-border transfers as required by law, including the use of Standard Contractual Clauses approved by the European Commission, Code of Conducts and/or Binding Corporate Rules.

 

Sharing of Data

Nise Tech Inc. may disclose or share data in the good faith belief that such action is necessary to:

  • As required by law, to comply with legal process and/or to respond to requests from public and government authorities;

  •  With third-party vendors, consultants and other service providers who need access to such information to carry out work on our behalf;

  • When you purchase third-party products through us, we share information with the suppliers of such products in order to fulfill your order;

  • If you connect third-party devices and services to your Nise Tech account or our Services, such as when you choose to interface Wave or our mobile application with Amazon Alexa, your information will be shared with such third parties per your direction and with your consent

  • When you sign up for and participate in the interactive areas of our Services, certain information about you will be displayed publicly, such as your name, photos, recipes, and any other information you choose to provide;

  • With a third party in the event of a contemplated or actual reorganisation, merger, acquisition, sale, joint venture, assignment or other disposition of all or any portion of our business, assets and stock;

  • We share aggregated or de-identified information with third parties.

  •  With your consent or at your direction.

  • To enforce our terms and conditions; or

  • To protect the personal safety of users of the Services or the public

  • To protect our rights.

Social Sharing Features and Links to Other Sites

Our Services offer social sharing features (such as the Facebook “share” button). Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Our Services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or Services .

Advertising and Analytics Services Providers

We may employ third party companies and individuals to facilitate our Services ("Services Providers"), to provide the Services on our behalf, to perform Service-related Services or to assist us in analyzing how our Services are used and for the purposes of advertising.

These third parties use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information is used by Nise Tech and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. 

Your Choices

  • Certain parts of our Services require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Services 

  • You have the ability to access information we hold about you and to update, correct or erase your account information at any time by logging into your Nise Tech account. Alternatively, you may contact us at contact@nise.tech and request information we have about you or request that we update, correct or erase information that we have about you, but note that we may require you to provide additional information to confirm your identity. 

  • You can de-link our Connected Devices it at any time by disconnecting it via the settings on your mobile phone or tablet. 

  • If you initially consent to our collection of location information, you can later stop this collection by changing the settings on your device. If you do so, certain features of our Services will no longer function.

  • You may opt out of receiving promotional communications from us at any time by following the instructions in those communications. 

  • You can elect to stop receiving promotional and non-promotional push notifications or alerts to your mobile device at any time by changing the notification settings on your mobile device. Note however; certain features will no longer function such as informing you a cook is completed 

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Storage

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Eligibility 

You must be able to form a binding agreement (in most jurisdictions, 18 years old) on your own behalf, or on your entity’s behalf, to be eligible to use the Nise Tech Services.
You may use our Services only if (a) you can (a) form a binding contract with Nise Tech, and only in compliance with this privacy policy and all applicable local, state, national, and international laws, rules and regulations and (b) you are not a person who is barred from receiving the Services under the laws of any country including the country in which you are a resident or from which you are using the Services. 

Children's Privacy

Our Services does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Privacy Notice for Users in the EEA

If you are in the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data.

Legal Basis for Processing

When Nise Tech Inc. processes your personal data, we will only do so in the following situations:

  • When we need to use your personal data to fulfil our contract with you 

  • We have a legitimate interest to enhance and modify our products and services, such as to assist in the development, testing, enhancement and modifications of our products and services 

  • We have a legitimate purpose, to keep you informed about products, services or account. For example, we process your personal data to communicate with you about changes to our Services, and to provide, secure, improve our Services. 

  • We have a legitimate interest of improving our products. For example, to evaluate your feedback when you rate and review our Services

  • We have a legitimate interest to facilitate and enable us to fulfil our internal business purposes. For example, Internal business purposes, including security, analytics, audit, and for our core operational activities

  • We have a legitimate interest such as enhancing user experience. For example, operate our mobile application, including online registration

  • We have a legitimate interest to facilitate and/or enable the contemplated or actual reorganisation, merger, acquisition, sale, joint venture, assignment or other disposition of all or any portion of our business, assets and stocks

  • To comply with a legal obligation

  • When we have your consent to do so

 

Data Subject Requests

You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred.  You also have the right to object to, or request that we restrict, certain processing. If our processing of your personal data is based on your consent, you have the right to withdraw your consent for future processing at any time. If you would like to exercise any of these rights, you can log into your account and edit certain account information or contact us at contact@nise.tech.

You may choose not to provide certain types of personal data to us. If you choose to do so, this may affect our ability to provide you with, and your ability to make use of, certain appliances and/or services or their functionalities and features. 

We may also combine the personal data you provide to us with other information collected online or offline to the extent permitted by applicable laws, including information provided by third parties, and use or share it for the purposes described in this Data Privacy Statement. We may anonymise the information we collect (meaning that it can no longer be associated to you and hence no longer constitutes personal data).

Questions or Complaints

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside.  If you are in the EEA and want to find contact details of your local Data Protection Authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at support+privacy@nise.tech